Please enter the date of your visit:
(dd/mm/yyyy)
1. Gender:
Male
Female
2. How many people are there in your party, including yourself?:
- Select -
1
2
3
4
5
6
7
8
9
10+
3. Postcode: (if UK resident)
4. Are you?
- Select -
Local resident (within 30 mins drive)
Day tripper (within 2 hours drive)
On holiday (staying 1+ night away from home)
On holiday from overseas
5. On your visit today, who are you accompanied by?
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Parents with kid(s) younger than 3 yrs old
Parents with kid(s) between 4 and 7 yrs old
Parents with kid(s) between 8 and 12 yrs old
Parents with kid(s) older than 13yrs old
Couples with no kids
Adults (over 20 years old)
Teens
Other (please state)
Other: (if applicable)
6. Please rate the OCEANARIUM on a scale from 1 to 10, where 1 is the lowest and 10 is the highest:
Cleanliness of the Oceanarium
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Cleanliness of the toilets
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Easy access (train, roads, car parks, signposting etc..)
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Oceanarium customer service
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Signs / Information boards inside the attraction
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Attraction's appeal for adults
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Attraction's appeal for kids
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Ticket price
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
How would you rate the price/quality ratio?
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
What overall score would you give the Oceanarium?
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Would you recommend to your friends & relatives?
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
How likely is it you would visit us again of you were in the area?
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
7. Did you eat or drink in the OFFSHORE CAFE today? If YES please fill out the below questions, if NO please go to Q.8
Table/Terrace cleanliness
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Speed of service
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Value for money
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Overall Catering Experience
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
8. Have you used THE COVE gift shop today? If YES please fill out the below questions, if NO please go to Q.9
Variety of products
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Cove customer service
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Price / Quality ratio
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
Overall satisfaction
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1
2
3
4
5
6
7
8
9
10
Don't Know
Not Applicable
9. How long did you spend in the displays?
- Select -
0-30 mins
31-60 mins
61-90 mins
91+ mins
10. What made you decide to visit today?
Oceanarium Leaflet
Visited Oceanarium Website
Internet Advert / Social Media
Outdoor Media Adverts
Radio Advert
Bus Adverts
Landtrain
Magazine/Newspaper
A promotion
Word of Mouth / Recommended
Our Kids
Good previous experience
Passing by and saw building
We would love to hear any additional comments or suggestions you have about the Oceanarium,
Offshore Cafe and The Cove gift shop:
THANK YOU VERY MUCH FOR YOUR COOPERATION
Foreame:
Surname:
Email:
Contact Mobile Number:
I do not wish to have my personal data processed for promotions, marketing communications and customer surveys on the described products or services.
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