Coronavirus COVID-19: Information for Visitors


Last reviewed - 6th July 2020


Visitor numbers will be limited each day, and we will be staggering arrival times to ensure social distancing is met at all times. All visitors including members will need to book their visit in advance. There will be clear instructions on our website how to do this. 

We need to let you know about a few health and safety changes now in place, to ensure the visit is safe for both visitors and staff. The way you normally explore the aquarium might be slightly different, but don’t worry, it will not affect your experience! You’ll still be able to see all of your favourite sea creatures, and they cannot wait!

We will keep you posted on exactly what is happening across our social media channels and here on our website.

Click HERE to read our full COVID-19 safety measures in place.


The health of our aquarium family, which includes our visitors, staff and animals, is our top priority. In light of the most recent announcement from the government, we will be temporarily closing the Oceanarium at the close of business on Wednesday 4th November for 4 weeks, with a plan to reopen on Thursday 3rd December 2020.

Please be assured that our dedicated keeper team will continue to provide the best care for our animals during the closure.

We’ll keep you informed through our website and social media channels. We apologise for any disappointment and thank you for your patience.

If you’ve booked tickets for any day during this closure, you can exchange them for another date. Please send your booking details to