This legal notice (the "Legal Notice") applies to Your access, browsing and use of this website.
The Real Live Leisure Company Ltd, (herein after RLL or PARQUES REUNIDOS indistinctly), a limited company incorporated in England and Wales with company number 01679912 whose registered office is at Oceanarium, Pier Approach, Bournemouth, BH2 5AA and with VAT number 913 0554 54 is the owner of the domain https://www.oceanarium.co.uk/, including the website and its contents (the "Website"). RLL makes the Website available to Users to provide then with information about the products and offers of RLL and related companies ("PARQUES REUNIDOS GROUP"), to allow Users to purchase admission tickets and other products available on the Website and, where appropriate, to make available to Users different contact forms, newsletters, contests, games, surveys, etc., of the PARQUES REUNIDOS GROUP.
Please note that products and services offered on the Website shall be sold by RLL a company of the PARQUES REUNIDOS GROUP, which operates through the Website and is responsible for managing, among others, Oceanarium Bournemouth (“the Park”) and, therefore, for the sale and/or management of all products and/or services related to Oceanarium Bournemouth.
You may contact Customer Services at the following email address: email@example.com.
These Website General Terms and Conditions of Use, together with the Standard Terms and Conditions of Purchase which, as the case may be, apply to the provision of online purchases or any other General Conditions applicable to any resources, products or services made available to You on the Website, are intended to regulate the provision of information and the commercial relations arising between PARQUES REUNIDOS and Website Users. PARQUES REUNIDOS may, at any time and without prior notice, amend these General Terms and Conditions of Use, the Standard Terms and Conditions of Purchase and/or any other Terms and Conditions by publishing such changes on the Website ensuring that they are known by the Users before visiting the Website or purchasing any goods or services, or using any resources or applications available on the Website. Changes will become effective immediately upon publication and will apply to all Website Users as of that date.
Browsing this Website is free, subject only to the charges that your internet provider may apply. Browsing does not require prior registration.
However, the access, purchase or use of some products or services may require prior registration. In such circumstances, the purchase of such products and services shall be subject to specific Standard Terms and Conditions of Purchase, and to the Website General Terms and Conditions of Use provided herein.
The PARQUES REUNIDOS Website may feature third party contents and links to third party sites, including social networks and other information, subject to proper authorization. PARQUES REUNIDOS shall not be responsible for the content, operation, conditions and availability of third party web sites.
The PARQUES REUNIDOS GROUP currently comprises the following companies, primarily engaged in the management of leisure parks:
Parques Reunidos Servicios Centrales S.A., Piolin Bidco S.A., Leisure Parks, S.A., Parque de Atracciones Madrid, S.A.U., Gestión Parques de Animales Madrid S.L.U., Parques de la Naturaleza Selwo S.L., Zoos Ibéricos, S.A., Parque de Atracciones San Fernando de Henares, S.L.U.., Parque de Atracciones San Fernando de Henares, S.L.U., Aquopolis Cartaya, S.L.U., Madrid Theme Park Management, S.L.U., Travelparks Viajes, S.L.U., Mall Entertainment Centre Murcia, S.L.U., Mall Entertainment Centre Temático Arroyomolinos, S.L.U., Mall Entertainment Centre Acuario Arroyomolinos, S.L.U., Parque Biológico de Madrid S.A.U., Parque Biológico de Madrid S.A.U., Indoor Entertainment Centre Príncipe de Madrid S.A.U., Indoor Entertainment Centre Príncipe de Madrid, S.L.U., Indoor Entertainment Centre Píochán, S.L.U. Indoor Entertainment Centre Príncipe Pío, S.L.U., Parques Reunidos Atlántica, S.L.U. and Parques Reunidos Valencia, S.A.U. "in liquidation".
All Spanish companies have their registered offices at C/ Federico Mompou, 5, Edif. 1, Pta. 3, Madrid, Spain with the exception of Zoos Ibéricos S.A., whose registered office is Recinto Zoo-Aquarium, Casa de Campo, 28011 Madrid, Spain and Parque de Atracciones Madrid S.A.U., whose registered office is Recinto Parque de Atracciones Casa de Campo s/n, 28011, Madrid.
Rest of Europe:
Bobbejaanland B.V.B.A. (Belgium); Parco Della Standiana S.R.L., Travelmix S.R.L., Centaur Holding Italy S.R.L., and Travelparks Italia S.R.L. (Italy); Movie Park Germany GMBH, Centaur Holding Germany GMBH, Movie Park Services GMBH, Event Park GMBH, Nature Park GMBH, Tropical Island Holding GMBH, Tropical Island Management GMBH, Tropical Island Asset Management GMBH, TI Hotel Asset GMBH, IT Property GMBH and TI Hospitality (Germany); Bon-Bon Land A/S, Bonbon-Land Rejser Denmark y Centaur Holding Denmark A/S (Denmark); TusenFryd A/S, BoSommarland A/S and Parkferie A/S (Norway); Marineland SAS, LB Investissement S.A., Delphinus SAS, Marineland Resort SAS, Centaur Holding France 1 SAS, Centaur Holding France 2 SAS and SCI ColVert (France); Grant Leisure Group, Ltd., Real Live Leisure Company, Ltd. and Lakeside Mall Entertainment Centre, Ltd. (United Kingdom); Pleasantville BV, Attractie-en Vakantiepark Slagharen BV, Slagharen Crew BV, Centaur Nederland 2 BV and Centaur Nederland 3 BV (The Netherlands).
These European companies have the following registered offices:
Bobbejaanland B.V.B.A., in Olensteenweg 45, 2460 Kasterlee, Lichtaart (Belgium); Parco Della Standiana, S.R.L, Travelmix, S.R.L., Centaur Holding Italy S.R.L. and Travelparks Italia S.R.L., in S.S. 16 Adriatica, Km 162, 48125 Savio (RA) (Italy); Movie Park Germany GMBH, Centaur Holding Germany GMBH, Movie Park Services GMBH, and Nature Park GMBH in Warner Allee 1, 46244 Bottrop-Kirchhellen (Germany), Event Park GMBH in Zur Weißen Mark 1, 04249 Leipzig, (Germany), Tropical Island Holding GMBH, Tropical Island Management GMBH, Tropical Island Asset Management GMBH, TI Hotel Asset GMBH, IT Property GMBH and TI Hospitality, all of them in Tropical-Islands-Allee 1, 15910, Krausnick (Germany); Centaur Holding Denmark A/S, Bon-Bon Land A/S, Bonbon-Land Rejser Denmark, in Gartnervej 2, Holme - Olsttrup, 4684, Holmegaard (Denmark); Tusenfryd AS and Parkferie A/S, in Fryds vei 25, 1407 Vinterbro, (Norway), BoSommarland A/S, in Steintjonnveien 2, 3804 Bo i Telemark (Norway); Marineland SAS, Delphinus SAS, Marineland Resort SAS, Centaur Holding France 1 SAS, Centaur Holding France 2 SAS and SCI ColVert, in 2 Route de la Brague Lotissement du Domaine de la Brague 06600 Antibes (France) and LB Investesissement, S.A., in Blvd. De la Mer, 62520 Le Touquet Paris-Plage (France); Grant Leisure Group, Ltd., in East Park Drive Blackpool Lancashire FY3 8PP (United Kingdom),Real Live Leisure Company, Ltd. and Lakeside Mall Entertainment Centre, Ltd. in Oceanarium, Pier Approach, Bournemouth, BH2 5AA (United Kingdom); Pleasantville BV, Attractie-en Vakantiepark Slagharen BV, Slagharen Crew BV, Centaur Nederland 2 BV and Centaur Nederland 3 BV in Zwarte Dijk 37, 7776PB, Slagharen, (The Netherlands).
In the United States:
Centaur Holdings II United States, Inc, Centaur Holdings United States, Inc, Palace Entertainment Holdings, LLC, Festival Fun Parks, LLC, Splish Splash Beverage, LLC, Wonderland Hotel LLC, Wonderland Realty LLC (all of these with registered office at 4800 Kennywood Boulevard, West Mifflin, PA 15122, USA), and DD Pacific Investors, LLC, DD Parks, LLC, SLP Services, LLC, Oahu Entertainment Parks, LP, Attractions Hawaii, LP (all of these with registered office at 41-202 Kalanianaole Highway #7, Waimanalo, Hawaii, 96795, USA),
Raging Waters Sydney Pty Ltd, with registered office at 425 Reservoir Road, Prospect New South Wales 2148, Australia.
PARQUES REUNIDOS is not responsible for any damages arising from the access or use of the Website contents, other than any damages that may be attributable to fraud. You acknowledge and accept that your use of the Website is at your own risk and responsibility. PARQUES REUNIDOS shall not be liable for any damages that may arise, without limitation, from any of the following:
Generally, PARQUES REUNIDOS has no control over the use that Users make of the Website. In particular, PARQUES REUNIDOS makes no guarantee that the Users' use of the Website will be legal or in accordance with these General Conditions of Use or with generally accepted morals and good customs, nor that Users will use the Website diligently and reasonably.
PARQUES REUNIDOS does not guarantee that the Website will be available on a permanent basis or that the Website will be fit for a particular purpose. PARQUES REUNIDOS may temporarily suspend, without prior notice, access to the Website for maintenance, repair, upgrading or improvement. PARQUES REUNIDOS shall notify Users sufficiently in advance, whenever circumstances permit, of the date on which the services are to be suspended. PARQUES REUNIDOS disclaims any liability for damages that may arise from the unavailability or lack of continuous operation of the Website.
PARQUES REUNIDOS guarantees that it has appropriate measures in place and that such measures comply with current technology security standards, such as "Verisign". Access to transactional services and services involving the collection of personal data is done in a secure environment using the SSL (Secure Socket Layer) protocol with 128-bit high security encryption. The secure server establishes a connection so that information is sent encrypted. This ensures that any content transmitted is only intelligible to the "client" computer and the PARQUES REUNIDOS server. Users can verify they are in a secure environment if a closed padlock appears in the status bar of their browser. The security of the PARQUES REUNIDOS servers is guaranteed by a certificate issued by VeriSign. This certificate guarantees that Users communicate their data to a server of PARQUES REUNIDOS and not to an impersonating third party.
As part of its commitment to fraud prevention, PARQUES REUNIDOS will work together with any payment platforms used for the purchase of products available on the Website, and with the competent authorities by providing information on any transaction as may be necessary, subject at all times to strict compliance with all applicable legal requirements.
Unless otherwise stated, RLL is the owner or the licensee of all intellectual property rights in the site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the site for your personal use and you may draw the attention of others to content posted on the site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. RLL (and the identity of any credited contributors or authors of third party content on the site) must always be acknowledged.
You must not use any part of the content on the site for commercial purposes without obtaining a licence to do so from RLL or its licensors.
You agree to comply with these Website General Terms and Conditions of Use, including any special warnings or instructions contained on the Website. You agree to act at all times in accordance with the law, with good customs and in good faith, using such diligence as is consistent with the nature of the service purchased. You may not use the Website in any way likely to interfere with, damage or otherwise impair the normal operation of the Website, any property or rights of PARQUES REUNIDOS, the PARQUES REUNIDOS GROUP, the rest of Website Users or, generally, of any third party.
Specifically, and without prejudice to the generality of the duties set out in the previous paragraph, you agree to the following (without limitation) when shopping online on the Website:
You are responsible for having in place the required equipment and meeting such technical requirements as are needed to access the Website and the products or services offered therein. You are also responsible for any costs or taxes payable on the products or services purchased by You.
Upon access to the Website You must follow any instructions displayed on the screen and fill out the information required in any forms available on the Website. By filling out these forms You shall be deemed to have read, understood and accepted all applicable General and Specific Terms and Conditions included on the Website.
Users who do not comply with these General Terms and Conditions of Use and/or the law, may be denied access to PARQUES REUNIDOS' Website and/or any of the services or products offered without prior notice. PARQUES REUNIDOS also reserves the right, as the case may be, to withdraw any User contents, comments and/or contributions that violate these General Terms and Conditions of User and/or are otherwise inconsistent with applicable laws.
PARQUES REUNIDOS fully complies with personal data protection laws and with the confidentiality duties inherent to its business.