Be enchanted by our mischievous otter family as you go behind the scenes and help with feeding time and enrichment exercises. NEW for 2024, interact with our adorable otters closer than even before with our otter interaction wall!
How do I make a booking?
To make a booking, please contact us on 01202 311993 option two or email info@oceanarium.co.uk. This applies to gift purchases too.
What does the experience involve?
Be captivated by our furry residents, the Oceanarium’s mischievous Otter family!
Be enamoured, as you go behind the scenes and help with feeding time and enrichment exercises.
Go behind the scenes of the otter enclosure alongside a member of our aquatics team and learn about how they are cared for and help prepare the food
Feed the Otters over the stable door (you will not be in touching distance due to health and safety)
Help place food around their enclosure as part of their enrichment and then watch as they excitedly try to find it (you will not be in the enclosure at the same time as the otters due to health and safety)
The experience lasts approximately 30 minutes.
Time of experience
2.10pm (please arrive 5 minutes before start time)
Please note this experience can take place on any day of the week subject to availability.
Additional details:
Due to the nature of the enrichment experience, we can book a maximum of two people per session.
Feeding experiences must be pre-booked at least 5 working days in advance and paid for upon booking. Advanced bookings are however recommended as dates are subject to availability.
Feeding experiences can make a lovely gift for someone special! Gift certificates are available upon request, please ask for further details.
Unfortunately, this experience is unavailable for children under the age of 5, due to health and safety reasons.
Terms and conditions
- All animal experiences are non-refundable, so please carefully check eligibility for a gift, availability if you require certain dates and all other terms before you purchase.
- Minimum age to participate - 5 years old.
- The otter experience can only take place on any day of the week subject to availability.
- Bookings are subject to availability.
- We can take bookings for a maximum of two people per session. (Either two adults or one adult and one child.)
- Children between the ages of 5-15 years old must be accompanied by an adult, who must be with them throughout the whole experience. The accompanying adult will need to purchase ticketed admission upon entry to the Oceanarium
- Due to health and safety reasons, the experience is not available for children under the age of 5 years old.
- Please listen to the aquarist at all times. Your safety as well as the welfare of all animals is their utmost priority. As such, the keeper can stop the encounter or ask participants to leave the experience at any time should they feel necessary.
- The feeding experience does not involve any contact with the creatures themselves.
- During the feeding experience, you will be handling raw fish and meat; however, gloves are provided.
- If you arrive more than 10 minutes late without prior agreement then your experience will be cancelled and your experience will not be rescheduled.
- The Oceanarium reserves the right to cancel or amend an Animal Experience if deemed necessary due to animal welfare, health issues or unforeseen circumstances. On all occasions, we will aim to contact you at least 24 hours prior and try to rearrange.
- Regrettably, certain guests will be unable to take part including pregnant women, people with epilepsy; known allergies or relevant phobias and immunocompromised individuals.
