Penguin Feeding Experience

Have you ever dreamed of coming face to face with a cute colony of Playful Penguins? You can with the Oceanarium’s Penguin Feeding Experience! As you enter inside Penguin Beach Encounter, be amazed by the close proximity you are to our Humboldt Penguins, as you hand feed them alongside our penguin keeper.

Avian Influenza still poses a risk to our birds. Please avoid direct contact with poultry or game birds in the 14 days prior to your experience. If you have come into contact with poultry or game birds within this time frame, please contact us via info@oceanarium.co.uk Please also be aware your booking could be suspended or cancelled subject to the risk of Avian flu posing a risk to the penguins.

How do I book?

Please email info@oceanarium.co.uk or call 01202 311993 Option two.

What does the experience involve?

• Help prepare the food for the penguins
• Meet our penguins and take centre stage as you feed them during the main Penguin feeding presentation, alongside our Penguin keeper
• Find out fascinating facts about penguins and the personalities that live here during your one to one time with our penguin keeper
• The experience lasts approximately 30 minutes
• Wheelchair accessible* (our accessible version must be pre-booked at least 14 days in advance at takes place at 9:00am)

Time of experience

11.40am (please arrive at least 5 minutes before start time)

Wheelchair accessible experience starts at 9 am. 

Additional details:

This experience is limited to two people per session. (Two adults or one child and one adult)

Feeding experiences must be pre-booked at least 7 working days in advance (14 days in advance for the accessible version) and paid for upon booking. Advanced bookings are however, recommended as dates are subject to availability.

Admission to the Oceanarium is included for those taking part in the experience. Anyone else accompanying would be required to have a day ticket in order to enter. 

Feeding experiences can make a lovely gift for someone special! Gift certificates are available upon request, please ask for further details.
Unfortunately, this experience is unavailable for children under the age of 8, due to health and safety reasons.

Terms and conditions

• All Animal Experiences are non-refundable, so please carefully check eligibility if a gift, availability if you require certain dates and all other terms before you purchase.
• The penguin experience can take place on any day of the week subject to availability. 
• This experience is wheelchair accessible although will not be available for wheelchair users from November - February due to weather conditions during this period. The experience is tailored to suit those with reduced mobility. 
• Our accessible experience must be pre-booked at least 14 days in advance. 
• Due to health and safety reasons the experience is not suitable for children under the age of 8 years old.
• Bookings are subject to availability.
• We can take bookings for a maximum of two people per session (Two adults, or one child and one adult)
• Admission is only included for those taking part in the experience.
• Children between the ages of 8-15 years old must be accompanied by an adult, who must also pay to participate in the feeding experience.
• You may get messy so dress appropriately; closed toe shoes and trousers must be worn. Please be advised the enclosure is outdoors so is exposed to the elements.
• Please listen to the keeper at all times. Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to leave the experience at any time should they feel necessary.
• During the Feeding Experience you will be handling whole raw fish.
• If you arrive more than 10 minutes late without prior agreement then your experience will be cancelled and your experience will not be rescheduled.
• The Oceanarium reserves the right to cancel or amend an Animal Experience if deemed necessary due to animal welfare, health issues or unforeseen circumstances. In all occasions we will aim to contact you at least 24 hours prior and try to rearrange.
• Regrettably certain guests will be unable to take part including pregnant women, people with epilepsy; known allergies or relevant phobias and immunocompromised individuals.