Otter Enrichment Experience
Due to the ongoing situation with Coronavirus COVID-19 we have taken the decision to suspend all sales and bookings of Animal Experiences at this time. Please keep checking back as we will resume bookings once this crisis is over.
For anyone with a currently unbooked voucher, we will be looking to extend your expiry date once we are accepting bookings again. Further information will be emailed to you when you are able to book again.
Thank you for your understanding.
Be enchanted by our mischievous otter family as you go behind the scenes and help with feeding time and enrichment exercises.
£35 per person
Must be booked in advance, prior to visit
Be captivated by our furry residents, the Oceanarium’s mischievous Otter family!
Be enamoured, as you go behind the scenes and help with feeding time and enrichment exercises.
Go behind the scenes of the otter enclosure alongside a member of our aquatics team and learn about how they are cared for and help prepare the food
Feed the Otters over the stable door (you will not be in touching distance due to health and safety)
Help place food around their enclosure as part of their enrichment and then watch as they excitedly try to find it (you will not be in the enclosure at the same time as the otters due to health and safety)
The experience lasts approximately 20 minutes.
Time of experience
10.45am (please arrive 15 minutes before start time)
Please note this experience can take place on the following days: Monday, Tuesday, Thursday, Friday, Saturday, Sunday
How to book
Due to the nature of the Enrichment Experience we can book a maximum of two people per session.
Feeding experiences must be pre-booked at least 5 working days in advance and paid for upon booking. Advanced bookings, are however recommended as dates are subject to availability.
Feeding experiences can make a lovely gift for someone special! Gift certificates are available upon request, please ask for further details.
Unfortunately this experience is unavailable for children under the age of 5, due to health and safety reasons.
If you have any questions or would like to make a booking then please contact us on 01202 311993 ext 208 or email email@example.com
Terms and conditions
- All Animal Experiences are non-refundable, so please carefully check eligibility if a gift, availability if you require certain dates and all other terms before you purchase.
- The Otter experience can only take place on the following days of the week - Monday, Tuesday, Thursday, Friday, Saturday, Sunday
- Bookings are subject to availability.
- We can take bookings for a maximum of two people per session.
- Children between the ages of 5-15 years old must be accompanied by an adult, who must be with them throughout the whole experience. The accompanying adult will need to purchase ticketed admission upon entry to the Oceanarium
- Due to health and safety reasons the experience is not available for children under the age of 5 years old.
- Please listen to the aquarist at all times. Your safety as well as the welfare of all animals is their upmost priority. As such, the keeper can stop the encounter or ask participants to leave the experience at any time should they feel necessary.
- The feeding experience does not involve any contact with the creatures themselves.
- During the Feeding Experience you will be handling raw fish and meat; however gloves are provided.
- If you arrive more than 10 minutes late without prior agreement then your experience will be cancelled and your experience will not be rescheduled.
- The Oceanarium reserves the right to cancel or amend an Animal Experience if deemed necessary due to animal welfare, health issues or unforeseen circumstances. In all occasions we will aim to contact you at least 24 hours prior and try to rearrange.
- Regrettably certain guests will be unable to take part including pregnant women, people with epilepsy; known allergies or relevant phobias and immunocompromised individuals.