FAQ

  • I would like to book tickets

You can book tickets clicking here

  • I had a ticket during the lockdown and would like to book my visit

You can re-book your visit by clicking here. Please use the reference number from your original tickets. You will not receive a new set of tickets. Please give your name to our admissions desk who will organise your tickets on the day.

  • I am a pass member, how do I book my visit?

You can book your visit here, please use your membership number as the reservation reference. 

  • I have booked a disabled ticket, how do I claim my free carer? 

You Can claim your free carer ticket by clicking here. Please use your ticket reference number as the reservation reference.

  • I have a visit booked and would like to change my date/time.

Unfortunately, we are unable to change the date of your tickets. If you need to move to a different time, please call 01202 311993 ext.208 to check our availability. During the holidays our time slots sell out. If you are contacting regarding a same day visit, it is highly unlikely that you will be unable to move your visit time. 

  • I live in a Tier 3 Zone, can I visit you?

Following the governments advise if you live in a tier 3 zone it is advised to not travel unnecessarily. If you have a ticket and unable to visit, we will be able to transfer this to a different date for you, once the restrictions are lifted. 

  • I would like to book an Animal Experience or Birthday party

Unfortunately our animal experiences are currently unavailable, and we are unable to take party bookings at this moment in time. We will announce once these are available again. 

  • I would like to purchase an annual pass

Please click here to view our Annual Passes and prices.

  • How can I find you?

The Oceanarium is situated on Bournemouth seafront adjacent to Bournemouth Pier, a short walk from the Bournemouth International Centre (BIC). Our address is PIER APPROACH, WEST BEACH BOURNEMOUTH BH2 5AA

  • What are your opening hours?

Our opening hours vary throughout the Christmas holidays. Please click here for more details.

 

Family tickets are also available, please click the ‘Buy Tickets’ button below to book
CHILDREN UNDER THREE ARE FREE! See other tickets

Newsletter

Keep in touch

Aquarist for a day